Manage support tickets, service requests, meeting assistance, room bookings, SLA performance, and self-service AI support from one professional portal.
IASSIST centralizes IT support, incident intake, service requests, meeting operations, and room availability into a single operating layer for enterprise service teams.
Live operational indicators for helpdesk workload, ticket health, and meeting activities.
Monitor service performance, escalation readiness, and support operating hours without displaying the ticket queue.
Seven streamlined service entry points for internal support, device borrowing, device repair, request tracking, meeting operations, room booking, and self-service AI support.
AI-guided troubleshooting for common IT and meeting issues before submitting a support ticket.
Describe your problem and get recommended first steps. If the issue is not resolved, escalate to IT Fix.
Hello. Tell me what problem you are having. You can type something like printer cannot connect, WiFi is slow, cannot login to email, or meeting audio not working.
Track submitted IT requests using your company email address or ticket ID.
Enter your email or ticket ID. If your request was submitted through the official form, make sure the ticket sheet backend is connected.
Your request status will appear here after searching.
Visibility for meetings supported by the service operations team.
| Time | Subject | Department | Owner |
|---|---|---|---|
| Loading schedule... | |||
| Time | Subject | Department | Owner |
|---|---|---|---|
| Loading schedule... | |||
Select a room, date, requester information, and meeting subject. Check availability, then select the start time and end time to reserve a continuous range.
Lengkapi form IT Fix sesuai format resmi: informasi user, kategori masalah, deskripsi, urgensi, dan upload file pendukung.
Complete the official meeting request details. Fields marked with * are required.